Microsoft may be the first major technology company to provide gamers with full support when repairing consoles themselves. The corporation recognized the “Right to Repair” movement, which could significantly change the situation of many customers.
At the outset, it must be emphasized that in the United States, there has not been a proper law on the obligations of companies selling electronics for years. “Right to Repair”, recognized by the Joe Biden administration, changes the rules of the game, because the idea is that the manufacturer should provide support to users regarding parts or construction diagrams of the device – so that the customer can repair the device on his own. As you know, the problem is not the situation when we have all the parts, but many manufacturers use their own components when developing their equipment, and this is where the problem appeared – “Right to Repair” is supposed to introduce full transparency.
As it turns out, Microsoft is the first major technology company to pledge “Right to Repair” support.
Grist reports that Microsoft reached an agreement with As You Sow (a group of nonprofit investors that passed a resolution in June asking them to investigate the “environmental and social benefits” of facilitating repairs). The corporation will hire an independent consultant to study the benefits of giving consumers greater access to parts and repair documentation. This is to significantly reduce carbon dioxide emissions and the amount of waste, as users have to use their devices longer (thanks to repairs).
At the beginning of May 2022, Microsoft is to present a prepared report, and if there are indeed clear benefits from users’ self-repairing, the corporation will make the necessary parts and documentation available by the end of 2022 – currently these elements can only be used by authorized repair companies.